Refund policy
Return & Refund Policy – Mustafa Farming
At Mustafa Farming, we care about our customers and want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
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You can request a return within 7 days of receiving your order.
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The item must be unused, undamaged, and in its original packaging.
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Certain products such as perishable goods (seeds, plants, fresh items) are non-returnable for safety and hygiene reasons.
Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed within 5-7 business days to your original payment method.
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Shipping charges are non-refundable.
Exchanges
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We only replace items if they are defective or damaged.
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To request an exchange, please contact us within 48 hours of delivery.